CIC Insurance Group launches three digital channels in Kenya, giving customers and agents access to insurance, quotes and claims through app, portal and USSD.
CIC Insurance Group unveiled three digital channels aimed at widening access to insurance and financial services in Kenya and across the regionThe platforms serve both individual customers and intermediaries such as agents and brokers, offering self-service tools including quote generation and claims initiationCIC Group CEO Patrick Nyaga said the rollout is part of the company's broader Insurtech strategy to give customers greater choice in how they access financial servicesPAY ATTENTION: Mark TUKO.co.ke as a preferred source, and our content will appear higher in your Google feed!
CIC Insurance Group has unveiled three digital channels designed to broaden access to its insurance and financial products for customers and intermediaries across Kenya and the region.
The platforms, launched on October 28, 2026, in Nairobi, are the My CIC App, the CIC Online portal, and a USSD service accessible via *304#.
All three channels connect users to products from CIC General Insurance, CIC Life Insurance, CIC Impact microinsurance, and CIC Asset Management.
